1. Introduction
Liberty Gulf ("we," "us," or "our") is committed to protecting your privacy and personal data in accordance with the Personal Data Protection Law No. 30 of 2018 of the Kingdom of Bahrain ("PDPL"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Identity data: name, title, date of birth, nationality
- Contact data: email address, telephone number, mailing address
- Account data: username, password, and account preferences
- Financial data: payment card details, bank account information
- Transaction data: details about payments and services purchased
- Professional data: company name, position, business information
2.2 Technical Information
We automatically collect certain technical information, including:
- IP address and device identifiers
- Browser type and version
- Operating system and platform
- Time zone settings and location data
- Usage data and analytics
- Cookies and similar tracking technologies
2.3 Property Management Data (Maskani)
For users of our Maskani platform:
- Property details and lease agreements
- Tenant and landlord information
- Maintenance requests and history
- Payment records and transaction history
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and maintain our Services
- To process transactions and manage your account
- To communicate with you about our Services
- To send administrative information and service updates
- To respond to your inquiries and support requests
- To improve and optimize our Services
- To detect and prevent fraud and security threats
- To comply with legal obligations under Bahraini law
- To send marketing communications (with your consent)
4. Legal Basis for Processing
Under the PDPL, we process your personal data based on:
- Consent: Where you have given clear consent for processing
- Contract: Processing necessary to perform our contractual obligations
- Legal Obligation: Compliance with Bahraini laws and regulations
- Legitimate Interest: Where processing is necessary for our legitimate business interests
5. Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Third-party vendors who assist in operating our Services
- Payment Processors: Financial institutions for payment processing
- Legal Authorities: When required by Bahraini law or legal process
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We ensure that all third parties respect the security of your personal data and treat it in accordance with applicable data protection laws.
6. International Data Transfers
Your personal data is primarily stored and processed within the Kingdom of Bahrain. If we transfer data outside Bahrain, we ensure adequate safeguards are in place as required by the PDPL, including:
- Transfer to countries with adequate data protection levels
- Implementation of standard contractual clauses
- Authorization from the Personal Data Protection Authority when required
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response and breach notification procedures
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Duration of your account and service usage
- Compliance with legal and regulatory requirements
- Resolution of disputes and enforcement of agreements
- Legitimate business purposes
When personal data is no longer needed, we will securely delete or anonymize it.
9. Your Rights Under Bahraini Law
Under the PDPL, you have the following rights:
- Right to Access: Request access to your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Object: Object to processing based on legitimate interests
- Right to Data Portability: Request transfer of your data
- Right to Withdraw Consent: Withdraw consent for processing at any time
To exercise these rights, please contact us using the information provided below.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Services. You can control cookies through your browser settings. For more information, please refer to our Cookie Policy.
11. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
13. Complaints and Regulatory Authority
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Personal Data Protection Authority of the Kingdom of Bahrain:
Personal Data Protection Authority
Kingdom of Bahrain
Website: www.pdp.gov.bh
14. Contact Us
For questions, concerns, or to exercise your rights regarding your personal data, please contact us:
Liberty Gulf - Data Protection Officer
Email: privacy@libertygulf.com
Support: support@libertygulf.com
Phone: +973 17000902
Kingdom of Bahrain